Copy of Fixing Mistakes in Dynamics 365 Business Central: Correcting Bank Transactions and Voiding Checks and ACH in Business Central (BC)

In this series, we will cover how to fix transactions entered into Business Central in a few simple steps.

This week, we will cover Bank Transactions and voiding checks and ACH and how to fix them inside of Dynamics 365 Business Central (BC).

First step is identifying the bank transactions and determining if the entries were actually entered as a journal entry, an ACH payment or a check payment. The easiest way to find this is to go to bank ledger entries inside of Business Central.

Scenario: Need to reverse a bank transactions, created as a journal entry.

1. Find the bank transaction created from the bank account ledger entries page.

2. Go to the Bank Account Ledger Entries page. Use the filters to find the transaction you need to reverse. Click on the transaction you want to reverse and then click reverse transaction.

3. This window will appear. Verify this is the bank transaction you want to reverse and then click either reverse or reverse and print (if you want a register sent to PDF to print and save).

4. Once last window will appear to either proceed with reversing the entry or cancel. Hit yes to proceed and no to cancel.

5. If you reversed the entry successfully, you will see this message.

6. You can now review the entries in the bank account ledger entries table that are created with the reversal. There is a field you can personalize and add to this window called reversed and you will see any reversed entries marked in this field. Any entries involved in a reversal will be checked here.

Scenario: Need to reverse a check or Electronic Payment ACH that was created from the payment journal window after posting the batch.

1. Navigate to Check Ledger Entries

2. Find the check entry you want to copy by sorting or filtering the table. Click on the line that you want to void and then click on void check from the menu.

3. Select the option from the next window to either un-apply and void the check (if it is applied to invoices) or just void the check, if you have already unapplied it under vendor ledger entries. You must un-apply check and ACH entries, before you can void or reverse them.

Hint: Voiding a check does not void the vendor invoices and/or credit memos applied to it. You must void those next, if you intend on voiding the entire invoice an check transaction.

4. Once the check is voided, BC will take you back to the bank ledger entries window. You can now see that the check is financially voided. Checks that show as voided in the status window indicate that the check was voided before the batch was posted. Financially voided means it was voided after the batch was posted.

If this blog has been helpful for you or if you need more help, email: smullins@abccgroup.com or visit our website at https://www.abccgroup.com/.

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